Events
Consumer Lending
AUDIENCE: Entry-level consumer lenders, consumer credit personnel, and bank employees who need to understand consumer credit.
This AIB course introduces students to the consumer lending process, its importance to the bank and consumers, and the environment
in which it functions. Participants learn the essentials about closed-end loans, indirect loans and related credit products, and open-end
credit products. They also trace the consumer lending process from developing and taking loan applications to collection and recovery.
The course explores what is involved in a credit investigation, decision making, loan pricing and loan policy.
After successfully completing this course, you will be able to:
• Describe key laws and regulations affecting consumer lending
• List characteristics, benefits, and disadvantages of direct lending, indirect lending, and open-end credit products
• Explain how effective marketing can increase loan outstandings and application volume
• Describe consumer loan information sources and the credit verification process
• Explain how the five C’s of credit are used in credit evaluation and decision-making
• Identify types of consumer loan documents and describe their purpose
• Discuss causes of consumer loan delinquencies and collection stages and remedies
TEXT: Consumer Lending, 2009, ABA
Recommended Instructional Hours: 15-30-45 Live, 16 Weeks Online Delivery Methods Available: Live, Correspondence, Online
Recommended AIB credits: 1-2-3 Live, 3 Correspondence & Online
Date/Time: 2/27/2012-6/17/2012
Subject: Retail Banking
Format: Webinar