Events

Supervisor Certificate

The AIB Supervisor Certificate prepares new and potential supervisors for their emerging responsibilities with a combination of

leadership and managerial skills and by offering fresh insights on proven supervisory approaches.

The courses in the program explore ways to interview, evaluate and select employees, while being mindful of legal considerations. The

performance management process is reviewed in detail, with special attention placed on coaching, rewards and recognition, and

corrective action. Managing employee relations is addressed through four major strategies: compliance with laws, managing diversity,

handling work and personal issues, and fostering open communication among staff members. In addition, the certificate program

includes a component on ethical practices in banking.

All individual courses listed below must be successfully completed in order to earn the AIB Supervisor Certificate OR by taking the

instructor-led AIB online course plus AIB Banking Today OR it can be taken entirely online as a self-paced (eLearning) certificate

curriculum:

• Coaching for Success

• Corrective Action

• Ethical Issues for Bankers

• Hiring the Best

• Managing Employee Relations

• Performance Management

• Rewards & Recognition

TEXT: All reading materials are provided online.

Recommended Instructional Hours: 16 Weeks Online Delivery Methods Available: eLearning, Online

Recommended AIB Credits: 2.75 eLearning, 3.25 Online

Date/Time: 2/14/2012-6/3/2012
Subject: Leadership & Management
Format: Webinar